The following is intended to be a useful unbiased list of travel suppliers. We provide supplier names for TMCs, online booking tools, accommodation brokers, risk managers, GDSs and other technology, mobile apps, expense management systems, card solution suppliers, fellow consultants, TMC consultancies, online retail travel booking sites, hotels by chain, and airlines by alliance. Inclusion is not an endorsement, although some suppliers have been omitted due to ethical concerns.
Integration is a major issue in travel procurement. You cannot just combine the best GDS, TMC, online booking tool, expense management system and duty-of-care system. TMCs pre-package systems but the packages may not be complete, and may not what is best or what you need. Please contact us for a list of which GDSs,TMCs, OBTs, EMSs and DoCs are compatible. toc@butlercaroye.com.au
TMCs TMC = “travel management company” = corporate travel agent
Large Global: American Express Global Business Travel (GBT), BCD, Carlson Wagonlit, Egencia (division of Expedia), HRG (Hogg Robinson Group)
Australian Based Large Regional and Global: ATPI Voyager, CTM, FCm (Flight Centre), QBT
Australian Based Mid-Sized: Campus Travel (Flight Centre university specialist), Corporate Travel (Flight Centre SME brand), Globetrotter,Traveledge
Australian Based Smaller: Acland Travel, Anywhere Travel, Atlantic Pacific, Bay Travel, Business World Travel, Complete Business Travel, Concierge Business Travel, CT Connections, DBT Corporate, Executive Edge, FBI Travel, Gilpin Travel, Goldman Travel, Mary Rossi Travel, Maxim’s Travel, MP Travel, Orba Travel, Orbit Corporate Travel, Phil Hoffman Travel, Hunter Travel Group, Pulse Travel, Sandford Travel, Show Group, Spencer Travel, The Travel Authority, The Travel Company, Travel Beyond, Travel Managers / House of Travel, Wall Street Travel, Wentworth Travel, World Corporate Travel, World Travel Professionals (click on the following diagram, and then click again to magnify) UPDATE to diagram: As at January 2018 HelloWorld was in the process of attempting to buy out Magellan.
Online Booking Tools
Amadeus AeTM or “eTravel” (being retired), Amadeus Cytric, Arnold (bought by Serko), Claire (US new), Cliqbook (now Concur), Concur (bought by SAP), Deem (US. Rearden Commerce), e3 (FCM, being retired), Egencia (Expedia), Get There (Sabre), HRG Online, Innfinity (US. FIFO/charter specialist), KDS (Eurocentric. Bought by Amex GBT), Lightning (CTM), ResVoyage by Thomalex (SME suited), Sabre Online (SME suited), Serko Online, Serko.Travel (SME oriented), Tramada Web-res
Accommodation Brokers
The Hotel Network, The Lido Group
Risk Management Specialists
CRG, iJet, Intelligent Travel (Serko), International SOS
GDSs and Other Background Technology
GDS = “global distribution system” = the massive global computerised travel inventory and booking systems used by all TMCs and travel agencies (In italics below)
Amadeus, Arnold Travel Technology, Concur, Sabre, Serko, Tramada, Travelogix, Travelport/Galileo, Trondent
Pre-Trip Approval Systems
Concur, Expense8, Trondent
Corporate Mobile Apps
TripCase (Sabre), Tripit (Concur), Worldmate (CWT), various OBTs also have mobile interfaces
Expense Management Systems
Certify, Chrome River, Clarcity, Concur, Corp TnE, Deem Work Fource, Emburse, Expense8, ExSpend, KDS Neo (bought by Amex GBT), Incharge, Inlogik, Fraedom (was Spendvision, Owned by HRG), NexTravel, Notilus
Card Solution Suppliers
American Express, ANZ, Airplus, CBA, Diners Citi, MasterCard, NAB, Visa
Independent Consultants
Butler Caroye, BTCG, Grosvenor (allied), Galiant
TMC Owned Consultancies
These consultancies are business units of supplier funded TMCs and are not independent to the supply chain, especially with work involving TMCs and technology. Advito (a part of BCD), 4D (a part of Flight Centre), American Express Advisory Services, CWT Solutions Group
Online Retail Travel Booking Sites
Online travel is dominated by a few key players. (click on the following diagram, and then click again to magnify) The diagram does not include the many websites of shopfront retail travel agents. 
Hotels by Chain The following table shows which brands belong to which chains, sorted per standard. (click on the following table, and then click again to magnify)
Airlines by Alliance The following table shows which airlines are members of which alliance, with an alliance comparison at the end. (click on the following table, and then click again to magnify) 
